How Hubnest Inc. collects, uses, protects, and discloses personal information.
Last updated: June 23, 2026
This Privacy Policy describes how Hubnest Inc. ("Hubnest," "we," "us," or "our") collects, uses, discloses, and protects personal information obtained through our website at hubnest.com and through our business operations, including inquiries submitted via our contact form, applications submitted through our careers section, and communications related to our Certified Vendor Program.
Hubnest Inc. is incorporated and operates in Ontario, Canada. This policy is governed by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario's Personal Health Information Protection Act (PHIPA) and provincial privacy legislation. We are committed to handling personal information in accordance with PIPEDA's ten fair information principles: accountability, identifying purposes, consent, limiting collection, limiting use and disclosure, accuracy, safeguards, openness, individual access, and challenging compliance.
By using this website or providing personal information to us, you acknowledge the terms of this policy. If you do not agree with this policy, please do not use this website or submit personal information to us.
Hubnest Inc. is a Canadian B2B software company building vertical-specific operational products for field services, political and civic mobilization, continuing care, and enterprise insider risk management. We operate as a data controller with respect to personal information collected through this website and our direct business communications.
All privacy inquiries, access requests, and complaints should be directed to:
Hubnest Inc.
Privacy Inquiries
[email protected]
We aim to respond to all privacy-related inquiries within 30 days of receipt.
We collect only the personal information necessary to fulfill the purposes identified in this policy. The categories of personal information we collect include the following.
When you contact us through our website, submit a product inquiry, apply for a position, or engage with us as a prospective Certified Vendor Program partner, you may provide us with personal information including your name, email address, phone number, job title, company name, and the content of your communication. If you apply for a role at Hubnest, we may also collect information included in your resume, cover letter, or professional profile if you voluntarily provide it.
When you visit our website, we may automatically collect technical information including your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, and related usage data. This information is collected through server logs, cookies, and third-party analytics tools including Google Analytics. We use this information to understand how our website is used, to improve its performance and content, and to support our legitimate business operations.
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device when you visit our website. We use the following types:
Strictly necessary cookies are required for the website to function and cannot be disabled. These include cookies set by Cloudflare Turnstile, which we use to protect our contact form from automated abuse. Cloudflare Turnstile may collect device and interaction data to assess whether a form submission is made by a human. Cloudflare's privacy policy governs the information it collects: cloudflare.com/privacypolicy.
Analytics cookies are set by Google Analytics to help us understand visitor behavior on our website. Google Analytics collects information about your visit including pages viewed, time spent on the site, and general geographic location derived from IP address. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout. Google's privacy policy is available at policies.google.com/privacy.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of this website.
We use the personal information we collect only for the purposes for which it was collected or for consistent, related purposes. These include the following.
We use contact inquiry information to respond to questions about our products, services, and Certified Vendor Program, and to follow up on business conversations initiated by you.
We use job application information to assess candidates for open positions, communicate about the hiring process, and retain records of applications where permitted by applicable law.
We use website analytics data to monitor and improve the performance of our website, understand how visitors navigate our content, and make informed decisions about site structure and content.
We use technical information collected through cookies and server logs to maintain the security and operational integrity of our website, including detecting and preventing fraudulent or automated access attempts.
We do not use personal information collected through this website to train artificial intelligence models, build advertising profiles, or sell to third parties.
Under PIPEDA, we rely on the following bases for collecting and using personal information.
Express consent applies where you voluntarily submit personal information through our contact form, careers section, or Certified Vendor Program inquiry form. By submitting information, you consent to its use for the purposes described in this policy.
Implied consent applies to the collection of technical information through website analytics and server logs, which is a standard and reasonably expected practice for websites operating in Canada.
Legitimate business interests support our use of personal information to respond to business inquiries, assess job candidates, and maintain the security and functionality of our website, provided these interests do not override your privacy rights.
You may withdraw consent at any time by contacting us at [email protected]. Withdrawing consent may limit our ability to respond to your inquiry or continue a business conversation.
Hubnest Inc. is based in Ontario, Canada. Our website is hosted on infrastructure operated by DigitalOcean, LLC, a US-based cloud infrastructure provider. As a result, personal information collected through this website may be stored on or processed by servers located in the United States.
Under PIPEDA, organizations remain accountable for personal information transferred to third-party processors in other jurisdictions. We have taken steps to ensure that DigitalOcean maintains appropriate security standards for the protection of personal information. However, personal information stored in the United States may be subject to access by US government authorities under applicable US law, including the Clarifying Lawful Overseas Use of Data Act (CLOUD Act).
By using this website and providing personal information to us, you acknowledge that your information may be transferred to and processed in jurisdictions outside Canada, including the United States, which may have different data protection laws than your province or country of residence.
We do not transfer personal information to countries or jurisdictions without taking reasonable steps to ensure appropriate protections are in place.
Hubnest uses reasonable and appropriate technical, administrative, and physical safeguards to protect personal information against unauthorized access, use, disclosure, copying, modification, or disposal. These measures include encrypted transmission of data over our website, restricted access to personal information on a need-to-know basis, and regular review of our security practices.
No method of electronic transmission or storage is completely secure. While we work to protect personal information using commercially reasonable means, we cannot guarantee absolute security. In the event of a breach of security involving personal information that creates a real risk of significant harm to individuals, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA's mandatory breach reporting obligations.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Contact inquiry records are generally retained for a period consistent with our standard business communication practices. Job application records are retained for a period sufficient to complete the hiring process and, where required, to meet employment record obligations under applicable Ontario law. Website analytics data is retained in accordance with the data retention settings of the applicable analytics platform.
When personal information is no longer required, we will destroy, erase, or anonymize it in a secure manner.
We do not sell, rent, or trade personal information to third parties. We may disclose personal information in the following limited circumstances.
Service providers: We may share personal information with third-party service providers who assist us in operating our website and conducting our business, including our hosting provider and analytics platform. These parties are permitted to use personal information only to the extent necessary to perform services on our behalf and are required to maintain appropriate protections.
Legal requirements: We may disclose personal information if required to do so by law, by court order, or by a regulatory or government authority with jurisdiction, or if we believe in good faith that disclosure is necessary to protect our rights, the safety of individuals, or to investigate fraud or a security issue.
Business transfers: In the event of a merger, acquisition, sale of assets, or reorganization, personal information may be transferred to a successor organization. We will take reasonable steps to ensure that any successor organization is bound by appropriate privacy obligations with respect to personal information.
We will not disclose personal information for purposes other than those identified in this policy without your consent, except as required or permitted by applicable law.
Hubnest's operational products serve industries that handle sensitive operational data, including continuing care environments and enterprise security operations. Where personal information collected in connection with business inquiries relates to these environments, we treat it with a heightened standard of care consistent with the sensitivity of the subject matter.
Our KinLog product handles operational care coordination data in continuing care settings. This data is health-adjacent in nature and is treated accordingly, although KinLog is designed to handle operational and care coordination records rather than clinical health records as defined under Ontario's Personal Health Information Protection Act (PHIPA). Organizations deploying KinLog in environments subject to PHIPA should consult their own legal counsel regarding applicable obligations.
Our FlightGuard product handles behavioral and operational security data in enterprise environments. Organizations deploying FlightGuard are responsible for ensuring their own use of the product complies with applicable employment, privacy, and data protection law in their jurisdiction.
This website does not collect sensitive personal information such as health records, financial account details, government identification numbers, or biometric data through its contact or inquiry forms.
Hubnest builds AI-powered operational products. With respect to this website specifically, we do not use personal information submitted through our contact forms, careers section, or Certified Vendor Program inquiries to train, fine-tune, or otherwise develop artificial intelligence or machine learning models.
We do not make automated decisions about individuals based solely on personal information collected through this website that would produce legal effects or similarly significant outcomes without human review.
Analytics data collected through Google Analytics and similar tools may involve automated processing to generate aggregate usage statistics. This processing does not result in decisions about individual users.
Our website may contain links to third-party websites or services. This Privacy Policy applies only to personal information collected by Hubnest through this website. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before submitting personal information to them.
Third-party services currently in use on this website include Google Analytics and Cloudflare Turnstile, each of which operates under its own privacy policy as referenced in Section 2 of this policy.
This website is intended for business use and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has submitted personal information to us, please contact us at [email protected] and we will take steps to delete that information.
Under PIPEDA, you have the right to access personal information we hold about you and to request correction of any inaccuracies. You may also withdraw consent to certain uses of your personal information, subject to legal and contractual restrictions and reasonable notice.
To exercise any of these rights, contact us at [email protected]. We will respond to access requests within 30 days. In some cases we may need to verify your identity before processing a request.
If you believe your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca. We encourage you to contact us first so we have the opportunity to address your concern directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of this website following the posting of changes constitutes your acceptance of the updated policy.
For questions, concerns, access requests, or complaints regarding this Privacy Policy or our handling of personal information, contact us at:
Hubnest Inc.
Privacy Inquiries
[email protected]
We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you may escalate your concern to the Office of the Privacy Commissioner of Canada at priv.gc.ca or by calling 1-800-282-1376.