These four types are the essential starting points for any business. AI agents can take many forms, but here are four core types you can deploy immediately:
Training Agent
Guides new employees through orientation, systems training, and policy questions. Available 24/7 via chat or email.
Support Agent
Answers customer questions, processes simple requests, and hands off complex cases when needed.
Sales Agent
Handles email campaigns, follow-ups, meeting scheduling, and opportunity tracking based on CRM activity.
Compliance Agent
Reviews internal documents for errors, inconsistencies, or regulatory flags and alerts the right people.
These agents don’t work in isolation. They can pass tasks, share information, and operate together in a coordinated workflow. You’re expanding your team with digital coworkers.
To visualize it, think of these agents as a digital team working around the clock. They don’t call in sick, and they don’t get overwhelmed. One business owner shared, "I deployed two agents, and it’s like I added two full-time staff without the overhead."
Building an AI team is easier than hiring one. Let digital agents support your next stage of growth.